At Optimal U Clinic, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, including through booking appointments via Square and submitting queries through our contact form.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

1. Personal Information: When you book an appointment or submit a query through our contact form, we may collect the following personal information:

   • Name
   • Email address
   • Phone number
   • Billing information (if applicable)
   • Health-related details (only if provided via forms for consultation or services)

2. Automatically Collected Data: We may also collect data automatically when you visit our website, such as:

   • Your IP address
   • Browser type
   • Device type
   • Time spent on the site and pages viewed

How We Use Your Information

1. Appointment Booking:
   When you book an appointment through Square, your personal information (such as name, contact details, and payment information) is securely processed by Square, which has its own privacy policies in place. We use this information solely to confirm your appointment, process payments, and communicate with you regarding your appointment.

2. User Queries:
   The information you submit through our contact form is used to respond to your queries, provide the information or assistance requested, and improve our services. We may also use your contact details to follow up on your request or to provide you with updates about our services.

3. Website Analytics:
   We may use the data collected automatically to analyze trends, administer the website, and enhance user experience. This helps us understand how our website is used and allows us to optimize its performance.

How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information, both during transmission and once it is received. Our website uses secure encryption (SSL) to protect sensitive data such as payment details during booking. Additionally, we store your information in a secure environment.

Third-Party Services

1. Square Booking System:
   We use Square for scheduling appointments and processing payments. Square may collect and store certain information in accordance with their own privacy policy. Please review Square’s Privacy Policy for more details on how your data is handled.

2. Other Third-Party Services:
   We may use third-party services, such as analytics tools, to improve our website. These services may also collect data on your use of our website, but this data is anonymized or aggregated, and no personal information is linked to it.

Data Retention

We retain your personal information only as long as necessary to provide services to you, manage appointments, or comply with legal obligations. Once this information is no longer needed, it will be securely deleted.

Your Rights

You have the right to:

• Access, update, or correct your personal information.
• Request that we delete your personal information, subject to certain legal and contractual obligations.
• Opt-out of marketing communications by contacting us at info@optimaluclinic.com.

If you have any concerns regarding the collection or use of your personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please feel free to contact us:

Optimal U Clinic
Email: info@optimaluclinic.com

By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy.