Welcome to Optimal U Clinic. These Terms and Conditions (“Terms”) govern your use of our website, services, and any related products or services provided by Optimal U Clinic (“we”, “us”, or “our”). By accessing or using our website, booking appointments, or using our services, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, please refrain from using our website or services.

1. Use of Website and Services

1.1. Eligibility
You must be at least 18 years old to use our website and services. By using our website, you represent and warrant that you are 18 years of age or older and capable of entering into a binding agreement.

1.2. Website Use
You agree to use our website for lawful purposes only. You must not:

• Violate any applicable laws or regulations.
• Upload or transmit any harmful content, including viruses or malware.
• Use our website in any way that interferes with the proper functioning of our services.

2. Appointment Booking and Payment

2.1. Booking Appointments
To book an appointment at Optimal U Clinic, you will be required to provide personal information, such as your name, contact details, and relevant health information. All appointments are subject to availability, and we reserve the right to refuse or cancel any appointment.

2.2. Payments
Appointments booked through Square are subject to Square’s payment processing terms and conditions. By booking an appointment, you agree to pay the fees associated with your selected services. Fees may include charges for treatments, consultations, and any additional services.

2.3. Payment Confirmation
Upon successful payment, you will receive a confirmation of your appointment. If your payment is unsuccessful, your appointment will not be confirmed.

3. Membership and Subscriptions

3.1. Membership Program
Optimal U Clinic offers a concierge medicine membership program, which includes access to in-depth evaluations, follow-up visits, and other benefits. By enrolling in the membership, you agree to the membership fees, renewal terms, and any applicable terms related to the program.

3.2. Cancellation and Pausing Membership
You may pause your membership after the minimum 4-month contract. Any cancellations or pauses must be requested as specified in the membership terms. After cancellation, a Basic Access Pass can be maintained for discounted supplements.

4. Services and Treatments

4.1. Service Description
We provide a variety of wellness and medical spa services. The description of these services on our website is for informational purposes only and is subject to change. Optimal U Clinic makes no guarantee regarding the results of any treatment or service.

4.2. Informed Consent
By booking an appointment or undergoing any treatment, you confirm that you have provided accurate medical information and that you understand the risks and benefits of the procedures offered.

4.3. Treatment Risks
Although Optimal U Clinic strives to provide safe and effective treatments, there may be risks or side effects associated with certain procedures. It is your responsibility to consult with our medical professionals before undergoing any treatments.

5. Privacy and Data Protection

5.1. Privacy Policy
Your use of our services is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

5.2. Third-Party Services
We may use third-party services, including Square for booking and payment processing, which have their own privacy policies. You agree to comply with the terms of these third-party services.

6. Limitation of Liability

6.1. No Guarantee of Results
While we strive to provide high-quality services, we do not guarantee specific outcomes from treatments. The effectiveness of treatments can vary depending on individual circumstances.

6.2. Indemnification
By using our website and services, you agree to indemnify and hold harmless Optimal U Clinic, its employees, agents, and affiliates from any claims, damages, or liabilities arising from your use of our services.

7. Termination

7.1. Termination of Access
We may, at our sole discretion, suspend or terminate your access to our website or services if we believe you have violated these Terms or any applicable laws.

7.2. Consequences of Termination
Upon termination, all rights granted to you will immediately cease, and you must stop using our services. Any outstanding payments for services rendered will still be due.

8. Governing Law and Dispute Resolution

8.1. Governing Law
These Terms are governed by and construed in accordance with the laws of the state where Optimal U Clinic operates. Any legal disputes will be subject to the jurisdiction of the courts in that state.

8.2. Dispute Resolution
In the event of any dispute, you agree to resolve the issue through negotiation or, if necessary, through mediation or arbitration before pursuing legal action.

9. Changes to Terms

We reserve the right to modify, update, or change these Terms at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. By continuing to use our services after any changes, you agree to the revised Terms.

10. Contact Information

If you have any questions about these Terms, please contact us at:

Optimal U Clinic
Email: info@optimaluclinic.com